Title : John C. Lincoln Health Network
link : John C. Lincoln Health Network
John C. Lincoln Health Network
[background helicopter sound] nathan: we'reseeing that there will be, literally, thousands of young men and women returning from afghanistanand other places over the next year or two. john: and there had to be something that wecan do for these warriors who have really dedicated and put their life on the line forus. [background music] nathan: a group of physicians,and administrators, and nurses took 49 charts
John C. Lincoln Health Network, of patients who'd been readmitted to our hospitalat least once in 30 days post discharge. and they all had pretty significant medical conditions.but social conditions and the lack of a social support system played a major role in theirreadmission. john: we're hiring very qualified combat medicsand corps men who have an amazing medical
skill set that they are not going to be ableto utilize, otherwise, in the united states after they get discharged. but we are helpingthese very frail, at-risk patients manage, kind of, their life around their healthcareand prevent them from actually getting readmitted. kathy: when they're being discharged, thatthey forget to listen to their discharge plan-of-care. so when we see them we make sure they understandtheir plan-of-care. thomas: we're checking their house for, like,the safety. we're checking their food, we're checking their bathrooms, we're making suretheir medication's right. kathleen: they wanted to know if i was takingthem all, and i showed them i have a little box there that i put in by the week. i putall the medications in the little box.
mark: we have the medical records system on,and we go through a template that includes a mental health screening, a safety screening.we then find any red flags that might be happening and we rectify them right there and then. nathan: i think our patients and the coacheshave a mutual respect that they developed very quickly. kathleen: i was kind of scared of what theywould ask and stuff. oh, they were so good, and i was so at ease. thomas: i think the unique value that we provideto them is we're putting someone who has a critical thinking experience and problem-solvingexperience from the military who's been trained
to turn it around to treat them. mark: we have patients who don't have family,who don't have support, who have pets that they can't feed, who cannot manage their ownmedications, who don't understand the disease process that they may be experiencing. thomas: so every medic's trained to view redflags. we're just turning it around and saying, "you’re going to recognize this red flagin a geriatric, so then you're going to call - instead of calling a medivac you're goingto call the doctor. or instead of putting a tourniquet on you're going to rearrangetheir meds. so, it's very similar and, i mean, it's much easier, but it's just as fulfilling.
john: a medic is the doctor on the battlefield.so he's operating, trying to save someone's life while people are shooting at him, witha flashlight in his mouth. i mean, they've been there, so they have a feel about thehuman condition that i'm not sure everyone has. it's not nearly as medical, even thoughwe do some, you know, vital signs and things like that, as it is social. our motto is wetreat all these patients like our grandparents. mark: because of my background and trainingi think i provide compassion. kathy: i love all my patients a lot. john: we would like every hospital in theunited states to be doing this. we could save, literally, billions of dollars for medicareand healthcare costs. but even more importantly
than that, we could add to the quality oflife of some of these people just by lovin' on 'em. [background music fades]
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